In a recent crackdown on abusive users, a total of 318 users faced permanent game bans for various violations between 8/30 and 9/05.
The crackdown was aimed at maintaining a pleasant gaming environment for all Descendants. Players are encouraged to report any abnormal or abusive behavior they encounter while playing the game.
The specific outcomes of the crackdown are as follows:
– 93 users were banned for the creation, distribution, or use of unauthorized programs.
– 225 users were banned for exploiting processes related to the Open Store for unfair gains.
These enforcement actions were taken based on both player reports and monitoring efforts.
Players who wish to dispute claims related to the exploitation of the Open Store’s payment process can do so by visiting the official website and contacting Customer Service.
Similarly, players with concerns about exploitation through chargebacks are advised to reach out to the platform store where the payment was made.
The crackdown is part of an ongoing effort to ensure that all Descendants can enjoy the game in a fair and enjoyable environment. Thank you for your cooperation.